Gamblers To Set Cash Cap On Machines

New technology will allow gamblers to set limits on how much time and money they spend on gaming machines.

The technology is being installed on gaming machines in England and Wales as part of a code of conduct established by the Association of British Bookmakers (ABB).

The ABB says the code aims to "tackle problem gambling".

The technology will allow customers to set limits on gambling machines, and will also introduce mandatory alerts when a customer has spent £250 or played for 30 minutes.

Staff at gambling venues will also be informed when the limit is reached, while machines will alert the customer and force a 30-second break in play.

The new technology to implement the measures is currently being installed on 33,000 machines across England and Wales.

The ABB said the code, which comes into effect today, has the "full support" of the gambling industry.

ABB chief executive Dirk Vennix said: "The code will help give players more control and encourage responsible gambling.

"It forms part of the industry's ongoing, proactive efforts to be socially responsible, to tackle problem gambling and to ensure a duty of care towards every customer.

"We recognise growing concerns that some customers are spending too much money or too much time on gaming machines. We want to take steps to protect them because one problem gambler is one too many.

"That is why we have put together the code, which introduces revolutionary new harm minimisation measures, the likes of which have yet to be seen anywhere in the world."

Dirk Hansen, chief executive of gambling advice service GamCare, said: "I welcome the ABB's move towards offering greater protections for players, encouraging responsible play and for raising awareness amongst betting shop customers about the help that is available for problem gambling.

"These new measures will not only educate players to the risks associated with gambling but also empower individuals to get support when they need it."

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Dementia: Shop Staff Will Train To Spot Illness

More than 190,000 high street staff will be trained to spot the signs of dementia under a raft of new measures to help people with the condition.

Workers at Marks & Spencer, Argos, Homebase, Lloyds Bank and Lloyds Pharmacy will become "dementia friends" to provide better support for sufferers.

An estimated 800,000 people have already been diagnosed with dementia, but experts expect this figure to soar to 1.7 million by 2051.

Health Secretary Jeremy Hunt said the new package of care would make the UK a world leader in fighting the illness, which he described as "horrific and heartbreaking".

Health Secretary Jeremy Hunt

"(This) is about government, clinicians, business, society and investors coming together to raise our game on every front - from speedy diagnosis to compassionate care, and from help on our high streets to the quest for a cure," he said.

NHS England is to invest £90m in an attempt to diagnose two-thirds of people with dementia by March next year, targeting areas where it can take up to 25 weeks to carry out a diagnosis.

According to the Alzheimer's Society, one in three people aged over 65 will develop the condition, and two-thirds of sufferers are women.

Jeremy Hughes, chief executive of the charity, said: "(This) is a positive step forward to increasing diagnosis rates and ensuring that no matter where you live you will receive a timely assessment.

"Too often we hear about a lack of suitable services available to people with dementia and their carers.

"We welcome the focus on post-diagnosis support which will provide a vital lifeline to thousands who are currently left in the dark, with nowhere to turn for advice or support."

David Cameron has appointed a World Dementia Envoy following agreement between the G8 countries at a dementia summit in London in December.

The Prime Minister has called for international collaboration to urgently find a cure for the condition.

There are around 800,000 people in the UK who suffer from dementia

However, Labour warned the Government must tackle "poor care standards" in order to combat dementia.

Liz Kendall, the shadow minister for care and older people, said: "If his words are to have real meaning, Mr Cameron must do far more to help people struggling to cope with dementia right now.

"£2.7bn has been cut from council care budgets under this Government, hitting the quality of life of hundreds of thousands of people with dementia and their families."

She added: "The Prime Minister cannot credibly claim to show leadership on dementia unless he tackles poor care standards, like the increasing number of 15-minute home visits which are barely enough time to make a cup of tea, let alone help a frail elderly person with dementia get up, washed, dressed and fed."

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Bolier Room Fraud Smashed in Police Raids

Fraudsters who led extravagant lifestyles like Leonardo DiCaprio's character in hit film Wolf of Wall Street by conning victims out of millions of pounds have been targeted in an international clampdown.

Police swooped in a series of raids stretching from London and Barcelona to the US and Serbia in a move to smash the so-called boiler room fraud, where investors are duped into buying worthless or non-existent shares.

A total of of 110 suspected fraudsters were held in what was one of the biggest anti-fraud operations ever staged.

A Ford Mustang was seized in Manchester. Pic: City of London Police

To date, 850 British victims, many of them pensioners and one of whom killed themselves after being defrauded, have been identified.

They lost a total of around £15m - ranging from around £2,000 up to £500,000 per person - but police believe this figure is "the tip of the iceberg" and suspect thousands more people may have been duped.

The operation, which was two years in the making, saw 40 officers from City of London Police join 300 of their Spanish counterparts from the Policia Nacional to target a number of organised crime gangs.

It aimed to take out the criminal kingpins, as well as the scores of conmen who work for them, including lawyers, money launderers and financiers.

The fraudsters spent their ill-gotten gains on sports cars, designer watches, drugs and prostitutes.

One of the suspects was believed to be paying £40,000 per month on renting an apartment.

A suspect's lavish home in Marbella, Spain. Pic: City of London Police

An Aston Martin and Ferrari were among the cars seized by police, along with various watches and £500,000 in cash.

The raids took place earlier this week, but can only now be revealed after a reporting ban was lifted by a Spanish judge.

Speaking near the site of one of the searches in Barcelona on Tuesday, City of London Police Commander Steve Head, said: "You see real victims in real communities whose lives have been devastated. Savings that they thought they could rely on in their old age have gone in a heartbeat."

He added: "These people have no conscience in terms of what they do to people's lives. This is not at all a victimless crime. We've seen lives that have been utterly devastated.

"We have dismantled an international network of fraudsters. Make no mistake, this will make a difference to the ability of fraudsters to operate at this level.

"This network has been dismantled, hopefully we have sent a message to those who think that it's an easy crime that it doesn't matter where you are, we will come after you."

In total, the international team executed 35 warrants on offices from where the fraud was run and on the the criminals' luxury homes.

A Ferrari and Aston Martin were confiscated. Pic: City of London Police

The operation closed down 14 boiler rooms in Spain, two in the UK and one in Serbia.

As well as fraud, the gangs were also allegedly involved in drug dealing, money laundering and gun crime.

Most of the suspects targeted are British, and a main group is expected to be extradited back to the UK to face trial.

Commissioner Jose Luis Andre Vega from the Spanish national police, said: "This sort of crime knows no frontiers or boundaries. It's important to investigate this sort of organised crime on an international level."

Of the 110 arrests, there were 84 in Spain, 20 in the UK, two in the United States and four in Serbia, with most of the suspects arrested on suspicion of money laundering and fraud offences.

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Qantas To Axe 5,000 Jobs After £126m Loss

Australian airline Qantas has announced it will cut 5,000 jobs after posting a first-half net loss of £126m.

The airline, which is battling record fuel costs and fierce competition from subsidised rivals, is working to slash costs by £1.08bn over three years.

Part of the restructuring programme will see 5,000 full-time positions lost from its 32,000-strong workforce.

A wage freeze will also be applied across the whole company until the airline returns to a profit.

The airline also highlighted "significant changes" to its fleet plans and network and a reduction in capital expenditure of £500m over the next two financial years.

Chief executive Alan Joyce said: "We are facing some of the toughest conditions Qantas has ever seen.

"Hard decisions will be necessary to overcome the challenges we face and build a stronger business."

He added the Australia had been "hit by a giant wave of international airline capacity", with a 46% increase in competitor capacity since 2009.

Following a profit warning in December, ratings agencies Moody's and Standard & Poor's downgraded Qantas' credit rating to "junk" status, increasing the cost of financing for the airline.

Qantas has since been working on its finances to convince the government it deserves a debt guarantee and also lobbying the Australian government to relax the Qantas Sales Act, which limits foreign ownership in the airline to 49%.

The loss for the six months through December 2013 followed a £68m profit for the same period in 2012.

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'Cut Snobbery' To Get Youth Back In Work

By Rhiannon Mills, Sky News Correspondent

Making it compulsory for young people to improve their maths and English, as well as a Ucas-style website for work-based training, are among the latest Government plans to cut youth unemployment.

In a speech at a school in South London later, Nick Clegg will announce changes to how young people are helped to get into training and employment.

The Deputy Prime Minister will say: "Together, these changes will help us simplify your choices, end the snobbery surrounding vocational education that limits your prospects and support you as you make these decisions.

"We want every young person to be able to follow their chosen path.

"This is my commitment to you - to do whatever we can to ensure you get an equal shot at the life you want."

Nick Clegg will announce the plans in South London

Earlier this week the Lib Dem leader said there are record numbers of people going to university, with the number of people coming from disadvantaged backgrounds rising faster than average.

But this latest announcement will target the six out of ten young people who choose not to go to university and decide instead to go straight to work.

It will include plans for each local area to set up a website similar to the Ucas university application system, but this time dedicated to work-based training including apprenticeships or other vocational courses.

There will also be a focus on basic skills, so any 18-21-year-old who is looking for a job and does not have a C-grade in GCSE maths and English will retake the qualification or be given equivalent training to improve their basic skills.

If people refuse to do this training, they would not get their benefit.

Schools are also being encouraged to give better career advice, and 16 or 17-year-olds will also be able to get advice in job centres.

Work experience will be offered to any young person who has not had a job for six months.

The latest unemployment figures found the number of young people out of work had fallen to 917,000, however the director of the British Chambers of Commerce recently said 16 to 24-year-olds are almost three times more likely to be unemployed than members of the workforce as a whole.

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:: The Deputy Prime Minister's speech will be live on Sky News at 10am.

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RBS Confirms £8.2bn Loss And New Revival Plan

Royal Bank of Scotland (RBS) has reported its biggest loss since the year it was bailed out by the taxpayer, of £8.2bn for 2013, and announced plans to help restore customer trust.

The loss figure included its previously-announced provisions for mistakes of the past, which continue to haunt RBS and the rest of the UK banking industry in the wake of the financial crisis.

Ross McEwan, the RBS chief executive, said the loss was "sobering" and "huge" - and promised reform would turn around not only its financial fortunes but also its treatment of the customer.

The bank confirmed new cost savings of £5bn over the next four years - reported earlier by Sky News - with its focus shifting back to the UK and further away from investment banking.

It was its investment arm that accounted for most of its bonus pool for 2013, which had shrunk by 15% to £576m, though the scene was set for further reductions in later years as RBS said it would concentrate on serving personal and business customers.

The bank also announced it was lifting its proportion of UK assets to 80% of its business from 60% under pressure from the Government, which still holds a stake of over 80% in the lender, to concentrate on supporting the UK's economic recovery.

Mr McEwan said his revival plan would make the bank "smaller, simpler and smarter," shrinking from seven divisions to three.

He has not put a figure on the potential number of job losses his plans would entail.

The overhaul of its service and products for retail customers will see the Group outlaw different product rates for branch and online customers from mid-March.

Among its other pledges were bans on teaser rates for any product and an end to 0% balance transfers for credit cards.

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Asiana Airlines Fined Over San Francisco Crash

The airline involved in last year's San Francisco crash has been ordered to pay $500,000 (£300,000) for failing to assist family members of passengers.

The US Department of Transportation issued the penalty - a first of its kind - saying Asiana Airlines failed to notify family members soon enough after the crash.

The agency said the South Korean carrier lacked translators and personnel trained in crash response.

Three people died and dozens were injured on July 6 when Asiana Flight 214 clipped a seawall while landing.

An investigation by the Department of Transportation concluded that some family members had not been contacted two days after the crash, and it took five days to reach the families of all 291 passengers.

Three passengers were killed in the July crash

US Transportation Secretary Anthony Foxx said: "The last thing families and passengers should have to worry about at such a stressful time is how to get information from their carrier."

Many of the families live in South Korea or China, meaning the airline was their main source of information on the crash thousands of miles away.

Federal investigators said Asiana did not actively encourage contact from families, failing to widely publicise a toll-free help line until the day after the crash.

When family members did call, they were initially put through to a reservations line rather than a crisis hotline.

Asiana spokeswoman Hyomin Lee said: "Asiana provided extensive support to the passengers and their families following the accident and will continue to do so."

Asiana will pay $400,000 and receive a $100,000 credit sponsoring multiple industry-wide conferences and training sessions over three years, according to a consent order the airline signed with the department.

In the late 1990s, after airlines were criticised for ignoring desperate requests for information after crashes, Congress required carriers to dedicate significant attention to families of passengers.

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RBS Reaches Deal To Award £550m Bonus Pot

By Mark Kleinman, City Editor

Royal Bank of Scotland (RBS) is to pay approximately £550m in staff bonuses for 2013 after securing the agreement of the Treasury agency that is its biggest shareholder.

Sky News has learnt that the taxpayer-backed bank will disclose the sum - which is higher than previous reports had suggested - alongside its annual results on Thursday.

The bonus pot for 2013 is certain to reignite a row over pay at RBS because it will also announce a loss for the year estimated at £8bn, the biggest since its bail-out by the Government in 2008.

UK Financial Investments (UKFI), the body which manages taxpayers' stake in the bank, is understood to have signed off on the payments in recent days.

The sum of around £550m will represent a fall on the 2012 bonus pot of £679m of just under 20%, which Chancellor George Osborne is expected to cite as evidence that RBS is exhibiting restraint on bonus payments.

Last year's figure was further reduced by £72m to £607m because of the clawback of previous years' deferred bonuses, undertaken as a consequence of RBS's £390m fine for its role in the Libor-rigging scandal.

RBS is expected to have reduced the 2013 bonus pool by at least £25m under a commitment it gave 12 months ago to reduce bonuses in subsequent years.

It is unclear whether RBS will also announce a plan on Thursday to seek shareholder approval at its annual general meeting in May to allow it to pay bonuses worth double the value of senior employees' basic salaries.

Other UK banks are planning to do so, but RBS found itself at the centre of another political row last month when Labour leader Ed Miliband urged David Cameron to use the Government's stake to block any such request.

At the World Economic Forum in Davos, Switzerland, Mr Cameron told Sky News: "With our particular responsibility for RBS, I can tell you that I don't only want to see the level of pay and bonuses come down overall, I want to see it come down per-person, per-capita as well."

The Prime Minister said last month that new European rules on bankers' pay, which the Government is challenging, could exacerbate the riskiness of banks.

He said: "This European directive... in some ways might make things worse, because you could see rates of pay go up.

"You can claw back a bonus, the taxpayer can get the money back. You can't claw back [basic] pay."

Thursday's bonus announcement will come as Ross McEwan, RBS's new chief executive, unveils a plan that will mean the bank's 120,000-strong workforce shrinking to barely two-thirds of that number following the sale and closure of several business units.

RBS and UKFI declined to comment.

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Energy Bills: New Rules To Boost Competition

The energy regulator has announced new rules in a bid to boost competition between suppliers and provide greater bill clarity.

Ofgem confirmed that new trading regulations - due to be implemented at the end of March - would force the so-called 'Big Six' energy suppliers to publish their wholesale generation prices to independent suppliers up to two years in advance.

The move was aimed at making it easier for smaller competitors - who do not produce their own energy - to budget better while giving consumers more information on the charges they face.

Ofgem said that a failure to ensure fair trade in the wholesale market would result in financial penalties.

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Sofa Giant DFS Gets Comfortable With £1bn IPO

By Mark Kleinman, City Editor

The furniture retailer DFS has drafted in bankers to prepare for a £1bn stock market listing later this year, Sky News has learnt.

Advent International, the private equity firm which owns DFS, has appointed UBS to explore options for its investment, the most likely of which involve a return to the London stock market.

A flotation is unlikely to take place until at least the third quarter of this year, with DFS's financial year ending in July.

A source close to the company, which was founded by the Conservative Peer Lord Kirkham, confirmed that it had begun examining the move amid a deluge of prospective company listings.

DFS is one of many retailers examining flotations as the UK economy continues its recovery, although the mixed fortunes of high-street chains at Christmas suggest that investors may be wary of backing some of those that want to sell shares on the public markets.

Appliances Online, Fat Face, House of Fraser, Pets At Home and Poundland are among those exploring share sales, with strongly performing stock markets offering encouragement to retail executives.

Advent bought DFS, the UK's second-biggest furniture retailer after IKEA, in 2010, netting Lord Kirkham several hundred million pounds.

The company is now chaired by Richard Baker, the former boss of Boots, and who also chairs Virgin Active, the health and fitness chain.

It has performed robustly during difficult economic times. Sales rose 7.4% to a record £671m during the year to July 27, with profit up 5% to £86m.

DFS had positive news last month when the Office of Fair Trading dropped an investigation into the chain's pricing practices.

Spokesmen for Advent and DFS declined to comment.

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