M&S: Online Delivery Woes Hurt Xmas Sales

Marks and Spencer has revealed a sharp drop in clothing, gifts and homewear over Christmas, partly blamed on delivery woes.

The retailer also blamed an unseasonably warm autumn for a weak clothing performance as it outlined a 5.8% slump in like-for-like sales in its general merchandise division during the 13 weeks to 27 December.

M&S, which insisted its winter clothing range was well received, said disruption at its Castle Donington distribution centre hurt its performance in December.

Its food division - which has been a consistant performer - delivered record sales growth of 17% over Christmas week. 

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