The troubled Co-op Bank has revealed it lost almost 30,000 current account customers in the first half of its financial year.
The bank, which was forced to raise almost £2bn to plug a capital black hole last year, reported significantly lower losses of £75.8m for the period compared to the same time during 2013 and said its wider financial position was improving despite "deep-rooted" problems remaining.
The bank, which shed 13% of its permanent staff and closed 46 branches over the six months, said it lost 28,199 current account holders but its net customer number losses had since slowed.
It blamed "negative publicity and significant competitor activity" for the near-2% fall.
Sky News reported on Thursday night that the bank was facing demands from some of its biggest shareholders to accelerate an overhaul of its operations and commercial strategy - as losses were expected to continue for two years.
But in its results statement, chief executive Niall Booker said Co-op Bank had made progress since its rescue from near-collapse - a deal that saw the supposedly ethical bank give up control to US hedge funds.
The bank said its capital position had been strengthened following a £400m capital-raising.
Mr Booker said: "Considering the scale of the challenge we faced a year ago, we are encouraged by the progress made to ensure the stability of the bank.
"The Core Bank continues to remain stable. In the first half of the year more people switched into the Bank than in the second half of 2013.
"Although we have also seen an increase in the number of people switching out of the Bank, the net numbers remain small relative to our total number of current account customers whose continuing loyalty is deeply appreciated.
"Recent trends suggest this net outflow of retail customers has slowed".
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