Lloyds Banking Group has set aside a further £1bn to cover costs relating to the mis-selling of payment protection insurance (PPI) - taking its total bill to £5.3bn.
The announcement came as the 40% taxpayer-owned bank said it made a pre-tax statutory loss of £583m in the nine months to the end of September.
This compares with a £3.8bn loss over the same period last year.
If the cost of PPI is stripped from the results, the group's underlying profit hit £1.9bn for the three quarters- compared with 2011's £768m.
Its bad debts are also expected to fall to this year to around £6bn - some £1.2bn less than it expected at the start of 2012.
The bank's chief executive, Antonio Horta-Osorio, said it was making good progress on its cost-cutting plan.
"We have made further significant progress this quarter, improving underlying performance in a challenging environment, while continuing to deliver returns above the cost of equity in the core business and strengthen our already robust balance sheet." he said.
He added that Lloyds was continuing to increase its lending to small and medium-sized businesses and provide mortgages to first buyers.
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